At Ayunature, we are committed to delivering your Ayurvedic hair care products safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure fast and secure delivery.
Typical delivery timelines:
Metro Cities: 3–5 business days
Non-Metro Cities: 4–7 business days
Remote/Rural Areas: 7–10 business days
📌 Delivery times may vary depending on your location, courier delays, or unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order value.
Free shipping may be offered during promotions or for orders above a certain amount (if applicable).
4. Order Tracking
Once your order is shipped, you will receive an SMS or email with the tracking number and courier details.
You can track your order using the provided tracking link until it reaches your doorstep.
5. Delivery Attempts
The courier will make 2–3 delivery attempts.
If the delivery fails due to an incorrect address, unreachable contact number, or refusal to accept the package, the order may be returned to us.
📌 In such cases, reshipping charges may apply.
6. Delayed or Lost Packages
If your order is delayed beyond the estimated timeframe or appears lost:
Contact us at +91 90382 75307 with your order ID.
We will coordinate with the courier partner to resolve the issue at the earliest.
7. International Shipping (If Applicable)
Currently, we do not offer international shipping.
We only ship within India.
8. Address Changes
Address changes can only be made before the order is shipped.
Once shipped, the address cannot be modified.
9. Contact Us
For any shipping or delivery-related queries, feel free to reach out:
📞 +91 90382 75307